COATS Prison Referral Form - Parole Officers

This referral form is to be used by Parole Officers only.

If you are an Assessment & Transition Coordinator please use the COATS Prison Referral Form - Assessment & Transition Coordinator, in order to refer clients for either StepOut, or those on Parole or CCO Imprisonment Orders.

If you are from a ReConnect program (ACSO, JSS, VALS or VACRO) please use the COATS StepOut Referral Form - ReConnect.

If you are from Thomas Embling Hospital please use the COATS Prison Referral Form - Thomas Embling Hospital, to make a referral for either StepOut or AOD assessment for HiROADS counselling with Caraniche.


This referral form is to be submitted by the Parole Officer for one of the following:

  • Parole has been granted to a client
  • An application for parole has been made within 3 to 6 months prior to the client's EED

COATS will undertake an assessment of these clients in custody, however will only arrange treatment if recommended, and a parole date has been confirmed. It is the responsibility of the Parole Officer or CCS Case Manager to provide COATS with updates regarding the client's parole application, so that treatment can be arranged with a suitable provider in the community.

Please note that if referrals are not received within 10 business days of a parole date, COATS may not be able to arrange an assessment appointment with the prison prior to the client's release. In this instance COATS will notify the relevant CCS location that an assessment will need to be arranged for the client in the community once they are released from custody. 

COATS will endeavour to assess all clients in custody if referred within reasonable time frames. If an interpreter is required, COATS will arrange an assessment at the COATS office nearest to the client after their release from custody. 

Once you have submitted this referral form, COATS will review the details in order to arrange an assessment at the custodial facility for the client. 

For any queries relating to this referral form or referral eligibility, please contact the Client Services Unit at prisonreferral@acso.org.au or 03 9413 7196 for assistance.